my old cell phone couldnt go online(ex shop for ring tones, games w/e) and i JUST get my new phone and it also cant get online what is beside that?
Answers: Are you sure your plan has web access included? The best mode to troubleshoot this issue would be go to your online manual (most carrier have this on your account page online) and search out for the problem and resolution that way. It will be tailored to your phone, which you didn't say what model you have in your question.